Services

When you invest in a Healthcare Solution from Softworks, you are guaranteed to get cutting-edge technology, complemented by unparalleled professional services, education and support. We help you get the best return on your investment and provide a lower cost of ownership over the life of your solution. Furthermore our experts are always available to help you maximize performance.

Consultancy

Softworks Consulting

Our consulting division works with our customers to ensure they get the most from their Softworks solution such as;

  • Maximization of Return on Investment
  • Making the most of the systems they already have in place
  • Optimizing staff numbers in relation to business drivers
  • Matching employee skills and business requirements
  • Business analytics and Intelligence
ProjecMan

Project Management

When you become a customer of Softworks, you are allocated a project manager who works closely with key employees to ensure that implementation of a chosen solution runs according to plan, on time and within budget. Our project managers work with you to:

  • Create a detailed scope of work and system specification
  • Prepare a comprehensive project plan
  • Manage your data gathering and migration
  • Maximize your current resources.
Training

Tailored Training Options

Whether training is conducted at the customer site or in-house, we are committed to providing the most effective training tools and techniques available. Five levels of training are available and can be specifically tailored to the needs of different users:

  • System Administrator Training
  • Supervisor Training
  • Train the Trainer
  • Employee Training
  • Refresher Training
CustomerSupport

Customer Support

When you invest in Softworks solutions you invest in a dedicated support department ready to answer any queries you have. Our support department consists of a team of highly skilled and trained help desk staff, database administrators, data communications and networking specialists ready to ensure you get the most out of your investment. We

  • Offer advice on choosing and employing the support structures that best suit your organization
  • Provide field specialists who ensure a smooth implementation in the configuration of your system
  • Help you with planning for future capacity requirements and migration to new solutions, releases and technologies
  • Keep you informed of on-going system software and hardware upgrades and enhancements
Easy to use solutions that meet the complex needs of Healthcare.
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